This Privacy Notice is effective May 25 2018. It was last updated December 12 2019.
Our organization takes great care to respect the privacy of the personal and corporate data contained within its systems. For this reason, we only collect and process data for reasons and ways needed to provide our services to you. Your personal data includes information such as:
If you have questions about our policies or processes described below, you may contact our privacy team by emailing firstname.lastname@example.org. This inbox is actively monitored and someone will contact you quickly to address your issue.
We collect information so that we are able to deliver the best possible user experience on our platform(s). Much of this information is collected in the following ways:
The information collected is structured to be at the bare minimum required to provide adequate services to our clients & users. Additionally we do have other forms of data collection that may not be obvious:
These allow us to track browsing behavior on our platforms. We make use of Google Analytics to provides us insight into site usage and overall performance from the end user perspective. No personal data is transferred to Google in this way and we do not make use of tracking beyond our platform(s).
Usage logs are automatically generated through all interactions with our services. These logs contain specific service usage, source IP addresses, site referral URLs, system performance, as well as browser, operating system, and device information.
Upon enrollment your account may have been configured with additional details regarding your account and role within the enrolled program. This data is typically provided by the enrolling organization and typically consists of a job title and department. The information provided is typically pertinent to the type of program your organization is operating on our platform. Inquiries regarding this type of data should be forwarded to your own organization.
While we collect a minimum amount of data on our users, we strictly process this data solely for the purposes of providing contracted services to the end user and client. Data is only used for purposes that:
These uses include delivering, improving, updating and enhancing the Services we provide to you. We collect various information relating to your use and/or interactions with our Services.
We utilize this information to:
Often, much of the data collected is aggregated or statistical data about how individuals use our Services, and is not linked to any personal data, but to the extent it is itself personal data, or is linked or linkable to personal data, we treat it accordingly.
We may share your information with the following entities in order to provide you with service:
In all cases we ensure that our sub-processing partners provide the same level of security and privacy to your personal data that we provide.
You are permitted to request a report of the personal data contained on our platforms. To request a report you may do any of the following:
You are permitted to update your user profile information at any time using the provided tools on our platform(s). If you are unable to do so, please contact your local program administrator.
You are permitted to request to delete your personal information from our platform(s). If you do so, we will be unable to provide any additional service to you as a customer. This will have the following consequences:
Similarly to personal data reports, you may request to have your personal data removed from our platform(s) by any of the following ways:
We follow generally accepted standards to store and protect the personal data we collect, both during transmission and once received and stored, including utilization of encryption where appropriate.
Data is stored securely at multiple locations, in conjunction with our technology partners.
We retain personal data only for as long as necessary to provide services and thereafter for a variety of legitimate legal or business purposes. These might include retention periods:
If you have any questions about the security or retention of your personal data, you can contact us at email@example.com.
Data Transfers Abroad
Compliance with Legal, Regulatory and Law Enforcement Requests
We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (such as subpoena requests), to protect our property and rights or the property and rights of a third party, to protect the safety of the public or any person, or to prevent or stop activity we consider to be illegal or unethical.
To the extent we are legally permitted to do so, we will take reasonable steps to notify you in the event that we are required to provide your personal information to third parties as part of legal process.
'Do Not Track' Notifications
Some browsers allow you to automatically notify websites you visit not to track you using a “Do Not Track” signal. There is no consensus among industry participants as to what “Do Not Track” means in this context. Like many websites and online services, we currently do not alter our practices when we receive a “Do Not Track” signal from a visitor’s browser. To find out more about “Do Not Track,” you may wish to visit www.allaboutdnt.com.
Our Services are available for purchase only for those over the age of 16. Our Services are not targeted to, intended to be consumed by or designed to entice individuals under the age of 16. If you know of or have reason to believe anyone under the age of 16 has provided us with any personal data, please contact us at firstname.lastname@example.org.