Smarter, more meaningful engagement with AI

CarltonOne is integrating the power of AI across our platform, delivering next generation advances with Rewards AI, Recognition AI and Loyalty AI. 


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Unlock the full potential of AI to personalize, optimize, and elevate every reward experience.

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A hyper-personalized shopping experience

 

Product & Reward Search

Delivers the most relevant results, saving members time and helping them find exactly what they are looking for.

Product & Reward Search

Product Browsing & Recommendations

Automatically curate and emphasize the most desirable items from the catalog by analyzing a member's demographic and psychographic profile alongside their past performance.

Product Browsing & Recommendations

Rewards Wishlist

Monitors targets and showcase points relative to desired items ensuring members are always aware of their progress toward their goals.

Rewards Wishlist
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Meaningful insights and recommendations to boost engagement for managers and their teams.

 

C1 GPT & Engagement Expert

Real language querying of all recognition data.

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Auto-Translations

Instantly translates to all your program languages.

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Member Health Summary

The ability to generate a summary of all recognition moments over a period and highlight key trends.

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AI Analytics & Intelligent Insights

Identify trends and provides insights for best practice recognition.

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Building a future-ready, cutting-edge promotional framework with AI & ML

 

Channel Data Management (CDM)

Normalizes & analyses data to enhance accuracy, consistency to prevent recurring errors. Aggregates, cleanses, enriches, & stages POS Data without the need for manual intervention.

Channel Data Management (CDM)

Promotion Recommendations & Management

Automations to recommend, customize, forecast, deploy, monitor & manage promotions.

Promotion Recommendations & Management

Claim Validation & Adjudication 

Sets tailored validation algorithms to prevent data errors & omissions. Monitors & analyzes historical approvals & rejections, ROI's, overall sales to recommend actions.

Claim Validation & Adjudication

Sentiment Analysis

Identifies, extracts, quantifies, & studies emotions and subjective information from text to personalize incentives by preferences & motivations.

Sentiment Analysis
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How does AI improve the reward experience?

AI powers accurate reward search results, personalized reward recommendations, reward curation, translations, fraud detection, and performance insights.  

Can I control how AI is applied in my program?

Yes. You can choose where to use AI: like storefront personalization or analytics, based on your goals.