Customer Loyalty

Customer loyalty and rewards programs

Building a customer base that sticks with your business can be difficult; you need to influence, motivate and engage. With so much competition in the modern marketplace, loyalty programs can give you the edge - providing an incentive for customers to keep returning to your organization.

CarltonOne are pioneers in performance improvement and behavioural change programs. By utilizing a customer loyalty program backed by an innovative cloud platform, our extensive rewards gallery drives positive behavioural change and increases sales performance for our clients.

Tailoring customer loyalty programs to your needs

While the rewards themselves are a critical part of an effective loyalty program, it's the customers themselves that must remain front of mind for your business. Flexibility is key, allowing each customer to choose the types of rewards they want, and how they are delivered.

CarltonOne's loyalty programs offer that level of customization. Whether you wish to reward customers with discounts and offers, access to our exclusive rewards gallery or even exciting travel incentives, the power is in your hands.

How CarltonOne customer loyalty programs benefit your business

An effective customer loyalty solution is a two-way street - your customers receive enticing benefits for continued patronage and spending, while you receive not only their business but access to valuable consumer data. The type of rewards and recognition you offer is not as important as the strategy and metrics behind the program.

With CarltonOne's comprehensive real-time reporting you can measure ROI, understand what drives your customers and collect information allowing you to get closer to them. You can also conduct surveys to gather new insights, all of which can be incorporated into your tailored loyalty programs.

Research from Accenture has shown that two-thirds of consumers spend more with brands they have developed a relationship with. Loyalty programs nurture that relationship, and the easier it is for your customers to continue participation, the more you can learn about them and the better their program will be.

CarltonOne's experience in customer loyalty

Starting out in North America running dealer incentive programs for General Motors and Chrysler, today CarltonOne also helps clients manage programs in APAC, Europe and the Middle East. We have the expertise and the solutions to help you ensure your customers keep coming back for more.

Talk to us today about loyalty programs, customer rewards and recognition, and we'll show you just how easy they can be.

Sales and Channel Partner Incentive Programs

Pump sales, boost revenue and reward outstanding sales performance, partners or distributors with sales incentive programs

Customer Loyalty and Rewards Programs

Provides you with the tools to build a culture of loyalty amongst your customers. With real time reporting to ensure ROI.

Travel Incentive and Rewards Programs

Increase productivity, boost customer engagement, promote sales growth through Travel Incentive Programs that create a lasting impression.

Membership Benefits and Loyalty Programs

Attract, retain and engage your membership base with customisable and tangible benefits

Sales Incentive Programs

Pump sales, boost revenue and reward outstanding sales performance, partners or distributors with sales incentive programs.

Employee Rewards and Recognition Programs

Our fun and collaborative peer to peer employee rewards and recognition programs put your staff in control and let them choose their own rewards.

Years of Service Programs

Reward loyal employees and make them feel valued. Our Years of Service Award program will motivate, engage and help you retain your most loyal employees.

Staff and Employee Benefits Programs

Attract, retain and engage your workforce through an online employee benefits platform

"Since launching the Luminosity programme we have seen an increase in engagement with our company values. The gallery is fantastic, employees love the idea of receiving points and it really helps Lumo Energy reward awesomeness. Power2Motivate provide comprehensive reporting on a regular basis showing our ROI and tracks how engaged our employees are, not only with the programme, but with our company values as well."

Kerrie Erskine

Remuneration and Benefits Manager, LUMO Energy

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Customer loyalty and rewards programs